Karma Automotive

  • Brand Experience Specialist

    Job ID
    2018-3438
    Department
    Non-Exempt
  • Overview

    Karma Automotive is passionate, responsible and uncompromising.

     

    We make beautiful, ecologically sensitive products, and we will provide a memorable ownership experience for our customers.

     

    Our work environment is casual, and our culture is results-oriented.

     

    The Brand Experience Specialist will be responsible for fielding inquiries from customers, identifying qualified buyers, understanding and explaining the features and benefits of Karma vehicles and then performing a warm hand-off to the Sales Executive or General Manager.

    Responsibilities

    • Servicing clients in accordance with Karma’s customer service standards
    • Fielding inquiries from potential customers electronically, telephonically or in-person with courtesy and professionalism
    • Assisting with the development of a customer database
    • Assisting with the sales follow-up system that ensures regular contact
    • Representing Karma at events and activities
    • Fully understanding the features and benefits of Karma vehicles and being able to explain them in detail to clients
    • Understanding competitive offerings well enough to speak intelligently about them
    • Qualifying prospective customers to make sure the products offered match their needs and desires
    • Assisting with the delivery of sold vehicles

    Qualifications

    • A high school diploma or GED is required
    • Product Specialist experience
    • Retail automotive experience, preferred
    • Computer proficiency
    • Excellent verbal/written communication and customer service skills
    • Dressing professionally in accordance with Karma’s guidelines
    • Strong negotiation and presentation skills
    • Valid CA driver's license and clean motor vehicle record

     

     

    NO 3rd Party Recruiters.  Principles Only, Please

     

    Karma Automotive LLC is an equal employment opportunity employer. We do not discriminate on the basis of gender, color, race, sexual orientation, marital status, pregnancy, national origin, age, religion, veteran status, genetic information, citizenship status or any other group protected by law. Karma Automotive LLC, complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a disability. Valid driver’s license may be required based on essential duties.

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