Karma Automotive

  • Senior Technical Author and BOM Analyst

    Job ID
    2018-3465
    Department
    Exempt
  • Overview

    Karma Automotive is passionate, responsible and uncompromising. 

     

    We promise to deliver our customers beautiful cars with high-technology and clean propulsion, and a memorable customer experience.

     

    If these commitments excite you, we would love to talk.

     

    The Senior Technical Author and BOM Analyst will create high-quality documentation and support the work related to the Service & Parts Staff in the Aftersales organization at Karma Automotive.  This position works out of our Irvine, CA corporate offices.

    Responsibilities

    • Create documents and maintain document updates and revisions related to the corporation and the Service environment.
    • To create and deliver work of superior quality, on time, efficiently and effectively.
    • Update and maintain documents as created and stored in the database.
    • Create and maintain the information architecture.
    • Maintain a clean and orderly work area.
    • Excellent Written skills in English, great communication ability.

    Tasks:

    • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirement
    • Create documents and maintain document updates related to the aftersales environment, including service BOM analysis and upkeep
    • Work using detailed verbal and written instruction/documents, from engineering, and marketing to keep the service network and internal network up to date
    • Be able to translate processes witnessed and/or experienced into instructions.
    • Provide detailed feedback to Service department and engineering when applicable of any issues that arise.
    • Support the Global Service and Technical Support team with timely and proper documents as needed.
    • Ability to follow, understand internal style guides, familiarity with APA and Chicago Manual of Style

    Qualifications

    Education: Bachelor’s degree required.  Automotive manufacturer, dealership technician experience, ASE Certification is a plus.

     

    Experience:

    • 5-7 Years of practical experience in the automotive industry, preferably with premium manufacturer.
    • Knowledge of automotive dealership practices.
    • The ability to understand and translate highly technical, engineering drawings and information.
    • Experience with SAP.
    • Experience with analysis of an engineering bill of materials.
    • Familiar with engineering change request processes.
    • Broad knowledge of all automotive systems (powertrain, chassis, electrical, thermal).
    • Resilient and adaptable, able to maintain a consistently high level of work and professional output in times of change, with a very dynamic company.
    • Proficient with desktop software including Word, Power Point, and Excel.
    • Experience with Adobe products is required (Photoshop, Illustrator, InDesign, Frame Maker).
    • CAD experience, Catia V5, Catia Composer experience required.

     

     

    No 3rd Parties.  Principles Only, Please

     

    Come and join the great Karma Team, where you can make a career! Karma Automotive offers a complete benefits package including medical, dental, vision, life, STD, LTD; paid vacation, holidays and personal days; and a 401K with matching contributions. 

     

    Karma Automotive LLC is an equal employment opportunity action employer. We do not discriminate on the basis of gender, color, race, sexual orientation, marital status, pregnancy, national origin, age, religion, veteran status, genetic information, citizenship status or any other group protected by law. Karma Automotive LLC, complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a disability. Valid driver’s license may be required based on essential duties.

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